Faq

1. General Information

Answer:

You may contact us via

Toll-free Line: 1800-888-111
[Business Hours: Monday to Friday, 9am–8pm; Saturday and Sunday, 9am–4pm]
[Closed on public holidays.]

Help Desk
[Business Hours: Monday to Friday, 9am–6pm]
[Closed on Saturday, Sunday and public holidays.]

Coway Official Facebook Page
[Business Hours: Monday to Friday, 9am–6pm]
[Closed on Saturday, Sunday and public holidays.]

Answer:

Coway Malaysia operates nationwide, so you can easily find us in every state. Find us here.

Answer:

No. You are not required to pay any labour fees unless your service warranty membership has expired. You have the option to renew your membership for 1 or 2 years and you won’t have to pay for any charges thereafter.

2. PRODUCT INFORMATION

Answer:

You may contact us via

Toll-free Line: 1800-888-111
[Business Hours: Monday to Friday, 9am–8pm; Saturday and Sunday, 9am–4pm]
[Closed on public holidays.]

Help Desk
[Business Hours: Monday to Friday, 9am–6pm]
[Closed on Saturday, Sunday and public holidays.]

Coway Official Facebook Page
[Business Hours: Monday to Friday, 9am–6pm]
[Closed on Saturday, Sunday and public holidays.]

Answer:

Coway Malaysia operates nationwide, so you can easily find us in every state. Find us here.

Answer:

No. You are not required to pay any labour fees unless your service warranty membership has expired. You have the option to renew your membership for 1 or 2 years and you won’t have to pay for any charges thereafter.

3. SERVICE MEMBERSHIP

Answer:

You may contact us via

Toll-free Line: 1800-888-111
[Business Hours: Monday to Friday, 9am–8pm; Saturday and Sunday, 9am–4pm]
[Closed on public holidays.]

Help Desk
[Business Hours: Monday to Friday, 9am–6pm]
[Closed on Saturday, Sunday and public holidays.]

Coway Official Facebook Page
[Business Hours: Monday to Friday, 9am–6pm]
[Closed on Saturday, Sunday and public holidays.]

Answer:

Coway Malaysia operates nationwide, so you can easily find us in every state. Find us here.

Answer:

No. You are not required to pay any labour fees unless your service warranty membership has expired. You have the option to renew your membership for 1 or 2 years and you won’t have to pay for any charges thereafter.

4. PAYMENT INFORMATION

Answer:

You may contact us via

Toll-free Line: 1800-888-111
[Business Hours: Monday to Friday, 9am–8pm; Saturday and Sunday, 9am–4pm]
[Closed on public holidays.]

Help Desk
[Business Hours: Monday to Friday, 9am–6pm]
[Closed on Saturday, Sunday and public holidays.]

Coway Official Facebook Page
[Business Hours: Monday to Friday, 9am–6pm]
[Closed on Saturday, Sunday and public holidays.]

Answer:

Coway Malaysia operates nationwide, so you can easily find us in every state. Find us here.

Answer:

No. You are not required to pay any labour fees unless your service warranty membership has expired. You have the option to renew your membership for 1 or 2 years and you won’t have to pay for any charges thereafter.

5. SALES AND SERVICE TAX (SST)

Answer:

You may contact us via

Toll-free Line: 1800-888-111
[Business Hours: Monday to Friday, 9am–8pm; Saturday and Sunday, 9am–4pm]
[Closed on public holidays.]

Help Desk
[Business Hours: Monday to Friday, 9am–6pm]
[Closed on Saturday, Sunday and public holidays.]

Coway Official Facebook Page
[Business Hours: Monday to Friday, 9am–6pm]
[Closed on Saturday, Sunday and public holidays.]

Answer:

Coway Malaysia operates nationwide, so you can easily find us in every state. Find us here.

Answer:

No. You are not required to pay any labour fees unless your service warranty membership has expired. You have the option to renew your membership for 1 or 2 years and you won’t have to pay for any charges thereafter.

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8am - 5pm Monday - Friday Call 02-261-0209

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